Delivery & Refund Policy

DELIVERY

All items are posted within 48 hours of payment clearing. This excludes weekends & public holidays and any other period specified by HS Motors & Auto Electrics in our product descriptions.

If you would like express postage, choose that option at time of checkout for items which have this option available

WARRANTY & RETURNS TERMS OF SALE - PLEASE READ BEFORE MAKING YOUR PURCHASE

All warranty and return requests must be approved by contacting HS Motors & Auto Electrics directly. Warranties are provided in the case of incorrect operation or manufacturing faults. The warranties provided on the items HS Motors & Auto Electrics sells are offered by the suppliers, manufacturers and importers. Therefore any item returned must have a warranty claim approved by the manufacturer, supplier or importer before a replacement can be supplied or a credit offered. Any item that has been damaged, disassembled or modified in any way will be deemed to have voided any warranties applicable to that product. The buyer is responsible for all return postage costs in all situations. Returns
are not accepted for any item that has been installed, damaged, disassembled or modified in any way. Returns that are approved must be in their original packaging, unopened and considered to be in a re-saleable condition. Items purchased by mistake, ‘change of mind’ purchases, and those qualifying for an exchange - the buyer is responsible for all return shipping costs. In certain situations we reserve the right to charge a 15% administration fee. By purchasing the item offered for sale in this listing you are agreeing to the terms of sale listed above.

You must return items in their original packaging and in the same condition as when you received them. If you don't follow our item condition policy for returns, you may not receive a full refund.

Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description. More information at returns.